System Support Specialist at KPMG South Africa

  • Information Technology Jobs in South Africa
  • Full time
  • 3 months ago
  • South Africa
  • Salary Rand 30,000 - 40,000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor’s Degree
  • Number of vacancies 2 openings
  • Job experience 2 years
  • Job level Officer

Job Description

KPMG South Africa suitably invites qualified and experienced candidates for the position of System Support Specialist to join our dynamic team.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

  • Resolve calls logged by users for queries, errors and other problems experienced on the system.
  • System functionality testing
  • Ensure that all Enterprise System Module daily checks are performed so information is up-to-date and daily processing by end users can continue.
  • Log all issues received from internal clients on Service Now.
  • Keep all call tickets updated as work progresses each day
  • Report trending issues to Technical lead.
  • Identify root cause on Business-Critical Application issues.

 Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.

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We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

  • BCom Info Systems degree or similar qualification.
  • 3 to 5 years working experience supporting/extending ERP/Enterprise Business systems (Oracle) as a Business Systems Support Specialist
  • Product vendor training on some key modules
  • Knowledge base user training
  • Diploma in Business Analysis a plus

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How to apply: Interested and qualified? Visit kpmgza.taleo.net South Africa

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