Support Analyst | Retail IT | Retail IT Operations at Allan Gray Proprietary Limited

  • Information Technology Jobs in South Africa
  • Full time
  • 1 month ago
  • South Africa
  • Salary Rand 30000-40000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor’s Degree
  • Number of vacancies 3 openings
  • Job experience 5 years
  • Job level Officer

Job Description

Ongoing Job Vacancy at Allan Gray Proprietary Limited for the position of Support Analyst | Retail IT | Retail IT Operations for immediate employment.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

  • Provide a lead technical role on all Retail SQL based applications.
  • Work with domains to continuously drive application architecture and configuration improvement.
  • Work closely with the Digital support and development teams to continuously improve the stability in this environment.
  • Work with domains and support teams to improve software deployment techniques and procedures.
  • Ensure that software releases deployed into the production environment follow documented IT procedures.
  • Ensure all agreed release and support procedures are followed.
  • Provide 2nd line application technical support on all Retail applications and databases to support teams and all Retail Domains when required.
  • After hours standby and support may be required from time to time.
  • Liaise with 3rd line development teams to resolve user incidents, when required.
  • Adhere to agile work management methodologies.

 Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.



We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

  • Tertiary qualification in Computer Science or Information Systems.
  • Excellent Microsoft Windows and SQL server knowledge with practical experience.
  • SQL scripting skills.
  • Significant experience in an eCommerce web application environment and IIS management.
  • A comprehensive working knowledge of a Windows Server environment.
  • Significant previous experience in a pressurised operations support environment.
  • 5+ years work experience in an IT Applications support environment.
  • Linux experience advantageous



How to apply: Interested and qualified? Kindly visit  South Africa

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