Relationship Manager at Old Mutual

  • Administrative Jobs In South Africa ,Marketing Jobs In South Africa
  • Full time
  • 1 year ago
  • South Africa
  • Salary Rand 1000-2000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor
  • Number of vacancies 10 openings
  • Job experience 3 years
  • Job level Officer

Job Description

Old Mutual South Africa is looking for an outgoing Relationship Manager to foster strong relationships with our clients. The Relationship Manager’s responsibilities also include seeking out new business opportunities, providing clients with knowledgable advice, guiding their choices, promptly resolving complaints, and ensuring client satisfaction.

Execution of the Outsourced Business Solutions growth and profitability drivers and enhance the organisations presence and reputation within the general insurance industry.

To be successful as a Relationship Manager you should be able to build positive, long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs.

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Duties & Responsibilities

  • Execution of the Outsourced Business Solutions growth and profitability drivers and enhance the organisations presence and reputation within the general insurance industry.
  • Deliver profitability and growth targets by ensuring that services and solutions provided to the binder holder brokers within the candidate’s portfolio meets or exceeds defined service level agreements.
  • Deliver on coordinated business development opportunities.
  • Support the Senior Relationship Manager make and deliver presentations to binder brokers to ensure alignment of broker and insurer goals and objectives and clearly present the economic result of the business relationship between the two parties.
  • Ensure statutory and legislative knowledge is always current in order to resolve binder broker issues and queries, customer complaints.
  • Be able to advise the business on corrective solutions to mitigate compliance and business risks and to improve the customer experience whilst complying with governance requirements.
  • Ensure adherence to binder contract rights and obligations, organisational policies, practices and procedures.
  • Ensure binder audit findings are remediated within agreed timelines.
  • Ensure a consistent, detailed understanding amongst all team
  • members of the business development targets, goals, performance levels, products, business rules and conditions.
  • Drive opportunities to improve and expand product and service offerings.

Desired Experience & Qualification

  • Grade 12 with Insurance Level IV qualification.
  • Relevant tertiary qualification would be advantageous
  • 5 – 8 years’ experience in Underwriting and leading a team of Portfolio Managers.
  • 3 – 5 years’ experience in insurance sales.

Mode of Application

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How to apply: Old Mutual Group South Africa

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