Principal ERP Analyst – Integrated Services (CRM) at City of Cape Town

Job Description

City of Cape Town Limited suitably invites qualified and experienced candidates for the position of Principal ERP Analyst – Integrated Services (CRM) to join our dynamic team.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

• Develops and delivers business solutions for business requirements across functional streams to provide an expert resource service in meeting business needs.
• Gathers, researches, interprets, and analyses complex business requirements, and recommends solutions across ERP
• Ensuring effective delivery of projects and programmes
• Participate in managing stakeholder relationships to ensure ongoing commitment of stakeholders
• Maintains & develops skills to meet the standards required by business regarding their needs
• Processing of service requests and providing user support
• Mentor and coach staff

 Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

• Minimum National diploma supported by industry specific/related qualifications and relevant experience. Applicants with higher tertiary qualifications (e.g. B-degree) will be given preference.
• Minimum of 6 years’ relevant experience in providing and supporting SAP functions
• Configuration and project implementation experience in SAP CRM 7.0 (service management)
• ArcGIS configuration experience would be advantageous

How to apply: Interested and qualified? Visit careers.capetown.gov.za South Africa

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