Job Description
Ongoing Job Vacancy at Momentum for the position of Learning Coordinator for immediate employment.
Duties & Responsibilities
The successful applicant will be responsible for but not limited to the following job functions:
What you’ll do
Internal Processes.
- Coordinate all the components (logistics, catering, venue, etc.) of learning events within budget and specifications
- Act as key contact to learners throughout the learning event by providing an exceptional learning experience
- Escalate faults and other housekeeping issues of learning venues with the relevant service provider and ensure queries are resolved within the given time frames
- Schedule learning activities in conjunction with the Programmes Specialist and management team in order to effectively deliver on the learning schedule in an efficient and cost-effective manner
- Collate, compile and distribute learning documents and reports to the required standards within defined timeframes
- Maintain various databases and records
- Reconcile and report on relevant information to enable trend reporting and insights,
- Provide ongoing support to the Learning and Performance function to ensure success delivery of the learning event.
Client.
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements applicable to clients and internal and external stakeholders to ensure that client expectations are managed
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
People.
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- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
Competencies
- Examining Information
- Meeting Time lines
- Managing Multiple Tasks
- Interacting with People
- Cross referencing
- Output driven
- Teamwork
- Application of policies and guidelines
Required Knowledge and Experience
We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.
We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.
Qualifications:
Experience:
- 1 – 2 year’s administrative experience
Knowledge:
- Knowledge of learning and development operations or relevant legislation in area of specialisation
- Knowledge of administrative functions – irrespective of the industry
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How to apply: Interested and qualified? Visit momentum.erecruit.co South Africa
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