Junior Desktop Support Technician at PayFast

  • Information Technology Jobs in South Africa
  • Full time
  • 4 months ago
  • South Africa
  • Salary Rand 18000-20000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor’s Degree
  • Number of vacancies 5 openings
  • Job experience 2 years
  • Job level Officer

Job Description

Ongoing Job Vacancy at PayFast for the position of Junior Desktop Support Technician for immediate employment.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

  • Responding to client support requests
  • Contacting clients to find out the nature of the problem
  • Assisting users in the office or connecting via a teamviewer
  • Troubleshooting hardware and software issues
  • Installing and maintaining hardware and computer peripherals
  • Installing and upgrading operating systems and computer software
  • Troubleshooting networking and connection issues
  • Advising on software or hardware upgrades
  • Providing basic training in computer operation and management
  • Completing tickets and updating relevant documentation relating to the role
  • Stock receiving, booking in and management

Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

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  • Grade 12 (Matric)
  • Proven work experience in the same or similar role
  • Linux+ or equivalent qualification
  • A+ Certification
  • N+ Certification
  • Knowledge of computer hardware systems, chipsets, memory modules, and peripherals
  • Knowledge of popular operating systems, software applications, and remote connection systems
  • Ability to solve complex hardware and software issues
  • Able to travel to the office and work after hours/weekends when necessary
  • Ability to work under pressure
  • Excellent interpersonal skills
  • Good written and verbal communication skills
  • Possess a good attitude and willingness to learn
  • Good time management skills
  • Approaches tasks with initiative

Perks

  • Home expense policy for internet connection for remote working
  • Employees are eligible for a bonus after the financial year end, based on a combination of the employee’s performance and the company’s performance.
  • Work from home options
  • Great company culture with many socials and special-themed days
  • Extremely casual dress code
  • Good coffee and free fruit

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How to apply: Interested and qualified? Visit payfast.bamboohr.com South Africa

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