Consultant: Global Recognition at MTN

  • Consulting Jobs In South Africa
  • Full time
  • 7 months ago
  • South Africa
  • Salary Rand 40,000 - 50,000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor’s Degree
  • Number of vacancies 3 openings
  • Job experience 3 years
  • Job level Officer

Job Description

MTN invite suitably qualified and experienced candidates for the position of Consultant: Global Recognition to join our dynamic team.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

The Consultant: Global Recognition will be accountable to achieve the following objectives:

Strategy Development and Implementation

  • Assist in the creation of the functional strategy in line with the overarching business goals
  • Provide input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
  • Assist in regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem


Strategic Meetings

  • Provide input in strategic meetings when required
  • Provide inputs into the enterprise wide transformation initiatives when required
  • Provide inputs into the risk mitigation and controls
  • Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
  • Provide input into the preparation of proposal on change initiatives SLA, policies and procedures


Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
Function Tactical

  • Provide input into all projects initiated (internal or global)
  • Provide input into establishing objectives, targets and budgets for Global Recognition function as applicable
  • Identify and document key risks, issues and dependencies and set mitigation actions
  • Prepare documentation required for sign-off / making decisions regarding tactical changes




  • Ensure execution in alignment with functional strategy
  • Provide input into SLA approval and exception performance review


  • Report on a monthly basis to reporting manager relating to progress made within the function and in accordance with the measurement metrics set by the organisation
  • Report on an ad hoc basis on specific projects as and when necessary
  • Periodically review reports from the Opcos


  • Assist in managing budgets in line with overall functional budget and business objectives
  • Assist in managing project initiative budgets in line with business objectives

Job Requirements (Education, Experience and Competencies)

  • Minimum of 3 year tertiary degree / diploma (Human Resources / Business Studies / Finance/ Equivalent)
  • Relevant certification / accreditation / membership with professional bodies in areas pertaining to recognition management(advantageous)

 Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.


  • Minimum of 5 years’ experience in working in the HR domain in telecommunication environment with specific focus on global compensation and benefits
  • Financial / Numeracy experience
  • Experience in ERP (Oracle preferred)
  • Project management experience
  • Worked across diverse cultures and geographies
  • Experience working in a medium to large organization
  • Experience in Telecom Business will be advantageous



How to apply: Interested and qualified? Visit   South Africa

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