Consultant: Global People Performance at MTN

  • Consulting Jobs In South Africa
  • Full time
  • 4 months ago
  • South Africa
  • Salary Rand 40,000 - 50,000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor’s Degree
  • Number of vacancies 2 openings
  • Job experience 3 years
  • Job level Officer

Job Description

MTN suitably invites qualified and experienced candidates for the position of Consultant: Global People Performance to join our dynamic team.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

Strategy Development and Implementation

  • Assist in the creation of the sub-divisional strategy in line with the overarching business goals
  • Input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps


Strategic Meetings

  • Provide input in strategic meetings when required
  • Provide input to enterprise wide transformation initiatives when required
  • Provide input to and ensure adequate risk mitigation and controls
  • Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
  • Provide input into the preparation of proposal on change initiatives SLA, policies and procedures


  • Escalate issues that will result in severe time, scope, productivity, and cost or resource or reputational impact
  • Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery

Functional Tactical

  • Provide input into all projects initiated (internal or global)
  • Provide input into establishing objectives, targets and budgets for the Global People Performance as applicable
  • Identify and document key risks, issues and dependencies and set mitigation actions
  • Ensure adherence to budgets
  • Manage strategic/ service delivery partnerships
  • Prepare documentation required for sign-off / making decisions regarding tactical changes


  • Ensure execution in alignment with the functional strategy
  • Provide input into the SLA approval and exception performance review


  • Report on a periodic basis to the SM: Global People Performance relating to progress made within the function and in accordance with the measurement metrics set by the organization
  • Report on Exco KPI progress periodically and manage Exco evidence requirements and collection
  • Report on an ad hoc basis on specific projects, as required




  • Report on a periodic basis to reporting manager relating to progress made within the sub-division and in accordance with the measurement metrics set by the organisation
  • Report on an ad hoc basis on specific projects as and when necessary
  • Assist in periodic review of relevant functional reports from the Opco
  • Assist in preparation of management information reporting

Operational Delivery

  • Support Delivery Management

 Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

  • Minimum of 3 year tertiary degree / diploma (Commerce / Human Resources / Business Studies /Management and/or Equivalent)
  • Relevant certification / accreditation / membership with professional bodies in the area of human capital productivity, performance management, etc. (advantageous)


  • Minimum of 5 years’ experience in working in the HR domain in telecommunication environment with specific focus on performance management / Business KPU formulation etc.
  • Financial / Numeracy experience
  • Experience in ERP (Oracle preferred)
  • Project management experience
  • Worked across diverse cultures and geographies
  • Experience working in a medium to large organization

Functional Knowledge:

  • Performance management ( Frameworks, policy & process)
  • Telecom Business Operating Models
  • Telecom KPI design and measurements
  • KPI / KRA methodology
  • Corporate performance management principles



How to apply: Interested and qualified? Kindly visit South Africa

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