Compliance Operations Team Lead at Luno

  • IT / Telecom Jobs In South Africa
  • Full time
  • 1 year ago
  • South Africa
  • Salary Rand 1000-2000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor’s Degree
  • Number of vacancies 10 openings
  • Job experience 2 years
  • Job level Officer

Job Description

In this role you’ll help drive Luno’s first line compliance efforts across the globe. You make sure we know who our customers are, identify and monitor high risk customers and activity and report any suspicious activity to the necessary authorities.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

  • Leading the broader Compliance Operations Team with specific focus to hire, mentor and scale a team of talented Compliance Analysts to develop their technical skills and contribute to a high-quality and high performing team.
  • Providing subject matter expertise to all areas of the business, including Customer Success and Product development
  • Continuously building and maintaining strong and beneficial relationships with financial institutions and other third parties
  • Working with the global Compliance Advisory team to ensure Luno continues to adhere to any new or existing regulatory obligations in the region
  • Providing on-the-ground support in areas such as KYC, AML, Enhanced Due Diligence, transaction monitoring, investigation of suspicious transactions and activity, and STR/SAR filing with the relevant authorities.
  • Collaborate with cross-functional teams to define, design, and implement new tools and features.
  • Provide input into new products and processes from a Compliance perspective
  • Establish and continuously review and optimise Compliance Operations processes to ensure the most efficient delivery of targets and objectives
  • Oversee the automation of Compliance Operations processes to improve internal workflows and the customer experience
  • Assist in the governance of the team by establishing and maintaining guidelines and policies
  • Represent the Compliance Operations team in operations and other stakeholder meetings as required
  • Oversee the quality of work performed by the team
  • Create and maintain relevant dashboards and metrics for the team
  • QA the effectiveness of the Financial Crime team.
  • Preparing reports which measure the effectiveness of the team
  • Assist with requests for information relating to police investigations

Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellency through distinctly higher standards than the norm.



We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position

  • A relevant Bachelor’s degree with minimum 5 years Compliance experience, 2 of them in a team leadership role
  • Dealt with compliance for a fintech, payments or financial services brand, across multiple markets
  • Solid interpersonal, project management and prioritisation skills.
  • Unfazed by change
  • A strong sense of responsibility and very high level of integrity
  • A ‘can do’ attitude, creativity and a passion for the crypto space!
  • A legal background is advantageous and preference will be given to ACAMS certified candidates

Mode of Application



How to apply: Interested and qualified? Luno South Africa

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