Claims Assessor at Absa Group

  • Customer Service Jobs In South Africa
  • Full time
  • 7 months ago
  • South Africa
  • Salary Rand 1000-2000 / Monthly
  • Shift Full Time
  • Job Qualifications Bachelor
  • Number of vacancies 10 openings
  • Job experience 2 years

Job Description

We are looking for highly organized, diligent candidates with good interpersonal and communication skills. Claims Assessor are required to review reports by claimants and Claims Adjusters, approve or reject a claim and assist Claims Adjusters in times of high case volume.

Claims Examiners are confident decision-makers playing an important oversight role in the claims process.

The role comes with the responsibility of overseeing the work of their colleagues and ensuring that high standards are always met.

Duties & Responsibilities

  • Diligently review reports to ensure that no errors have been made in the appraisal process.
  • Determine whether payouts are reasonable.
  • Approve, reject or refer a claim to a specialist.
  • Meet with claimants and settle disputes.
  • Ensure compliance with regulatory standards, company policy and guidelines.
  • Provide assistance to Claims Adjusters to manage the volume of cases.
  • Consult with specialists such as lawyers, engineers, architects and physicians.
  • Assist attorneys and other specialists when defending the company against contestation.

Desired Experience & Qualification

  • High school diploma for entry-level jobs.
  • Bachelor’s degree in finance or related field preferred.
  • Sound administrative and organizational skills.
  • Great attention to detail.
  • Good interpersonal skills.
  • Excellent verbal and written communication.
  • Proficiency in mathematics and spreadsheet software.
  • Demonstrated decision-making ability.

Knowledge, Skills and Abilities Required:



  • Energetic, independent, self-motivated person
  • Able to work under pressure
  • Possess high levels of integrity and work in a professional manner at all times

Mode of Application



How to apply: Absa Group South Africa

Pre-Employment Assessments:

All applicants who meet the above criteria will be required to undergo job related assessments to establish suitability for placement, this includes a verification of qualifications.

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