Axonify Administrator at Publicis Groupe

  • Administrative Jobs In South Africa
  • Full time
  • 2 months ago
  • South Africa
  • Salary Rand 18000-20000 / Monthly
  • Shift Full Time
  • Job Qualifications Matric
  • Number of vacancies 3 openings
  • Job experience 3 years
  • Job level Officer

Job Description

Publicis Groupe invite suitably qualified and experienced candidates for the position of Axonify Administrator to join our dynamic team.

Duties & Responsibilities

The successful applicant will be responsible for but not limited to the following job functions:

What you’ll do

General Administration & Support

  • Providing a support function to the Growth Academy on all support queries.  This includes:
  • Actioning tickets from the Growth Academy inbox for Axonify within 24 hours.
  • Tickets includes but ae not limited to: user add-on’s, drop-ff’s, password resets log in assistance, trouble shooting and proviing feedback on all users who loged the relevant tickets.
  • Daily add-on & drop off extracts, completing the relevant actions and providing feedback to the field teams on actions taken.
  • Contacting non participating candidates to understand reasons for not participating.
  • Analysing the tickets received and providing a weekly tracker of the tickets received & completed, turn around times of tickets received & completed.
  • Escalation of unresolved tickets within 24 hours of receipt to line manager.

Report Writing & Composition

  • Create and write reports as briefed in by the client daily, weekly and monthly.
  • Co-ordinate to collect information from various stakeholders across the business units and consolidate such information into a single meaningful report.
  • Analyse system based data and produce meaningful reports for the client to easily understand and read the information.
  • Develop new reports as required by the client or management.
  • Drafting of various progress reports as required against execution.
  • Execute all reports as per client reporting schedule (Annexure)

Operational Excellence

ADVERTISEMENT

CONTINUE READING BELOW

  • Ensure self & stakeholders compliance with all processes, policies and procedures (internal)
  • Provide updates to line manager on project performances against requirements, escalating any non-compliances that may lead non/under performances on any project.

Database Management

  • Conduct a monthly audit on the outlets & users to ensure that all outlets are loaded correctly and have the correct naming conventions.

Required Knowledge and Experience

We pride ourselves with having the best people, which are our most important assets. Our company has been recognized for having the highest ethics and strives for excellence through distinctly higher standards than the norm.

We therefore urge only candidates with these unique requirements and experience to apply for this stimulating position.

  • Matric or NQF equivalent
  • Minimum of 3 years of high-level experience in writing, editing, reporting
  • Demonstrated abilities and track record writing high-quality reports

Additional Information

  • Demonstrated abilities and track record writing high-quality reports
  • MS Excel, MS Word and MS PowerPoint – Advanced level
  • Excellent command in written and spoken English is essential

ADVERTISEMENT

CONTINUE READING BELOW

How to apply: Interested and qualified? Visit Publicis Groupe on jobs.smartrecruiters.com South Africa

Job Alert: Join Us on Telegram Now !!
Uploading
Skip to toolbar